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Our recruiters follow a specialized process to ensure that persons meet the exact requirements for participation and are committed to and prepared for the interview, teleweb or focus group. Participants are highly screened by Resolution Research to meet the client’s needs for the project. Participants enrolled for a particular study are also re-screened by management for quality assurance. Further assurances for participation are achieved through several overlapping processes: email confirmation, which includes and instructions that are needed (such as document review or directions to a facility); telephone confirmation the day or day before the interview; mailed note card with appointment details; and almost always a pre-incentive to thank the recruit in advance for his/her participation and time. Furthermore, Resolution is available toll-free to all participants before (and during) the interview to help alleviate any last-minute obstacles.

Check out our recruitment section to learn more about our recruitment capabilities.


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