"We have been extremely pleased with your work and will definitely use
Resolution Research® in the future."
David N. Gans - Medical Group Management Association
> Our Specialty
Resolution Research® specializes in telephone
research. We believe that the telephone is one of the best tools available for
conducting accurate and cost-effective research projects -- large and small. For
more than a decade, our telephone projects have included studies that have
required the completion of up to 200,000 surveys and the issuance of over 20,000
pages of reports. Some of our studies have involved multi-quarter and multi-year
commitments, while others have required immediate time-critical response.
Regardless of size or cost, however, we approach each and every project with the
same commitment to reinforcing our reputation for excellence and reliability.
Unlike many other research methods, the telephone allows quick and direct access
to the broadest or narrowest selection of respondents. The uncertainty and wait
times of direct mail are avoided as are the market skews of in-house surveys or
the limited market input of focus groups or intercept surveys. In contrast to
paper surveys, data is recorded as the respondent is questioned thus eliminating
the tedious and time-consuming step of deciphering and entering printed
responses. Telephone surveys also allow far greater flexibility than other
methods in identifying problems and making improvements in the early stages of a
study. Whereas each survey method has its place, Resolution Research's expertise
in conducting telephone research has proved a huge benefit to our clients.